Privacy Policy — How f333
Safeguards Your Personal Data

Last Updated: January 15, 2026  |  Effective Date: January 15, 2026

1. Definitions

Throughout this Privacy Policy, the following terms carry the meanings defined below:

• "f333," "we," "us," or "our" — The f333 platform, its operators, and associated entities responsible for data processing.
• "User," "you," or "your" — Any individual who accesses or uses the f333 platform, whether as a registered member or an unregistered visitor.
• "Personal Data" — Any information that identifies or can reasonably identify a specific individual, including name, date of birth, email address, phone number, bank account details, and device identifiers.
• "Processing" — Any operation performed on Personal Data, including collection, recording, organization, storage, retrieval, use, disclosure, or deletion.
• "Third Party" — Any entity other than f333 and the user, including payment processors, game studios, and analytics providers.
• "KYC" — Know Your Customer; the identity verification process required before withdrawal.
• "Cookies" — Small text files placed on your device by the f333 platform to facilitate session management, analytics, and personalization.

2. Scope and Application

This Privacy Policy applies to all Personal Data collected by f333 in connection with the operation of our online betting platform, including data collected through the f333 website, mobile applications, customer support interactions, and third-party payment integrations.

This policy applies to all users located in Indonesia. By registering an account on f333 or otherwise using our services, you confirm that you are at least 21 years of age, a resident of Indonesia, and that you consent to the collection and processing of your Personal Data as described herein.

This policy does not apply to external websites, services, or applications that may be linked from the f333 platform. We encourage you to read the privacy policies of any third-party services you access through our platform.

3. Data We Collect

3.1 Account Registration Data

When you register an account on f333, we collect the following information:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify the 21+ age requirement)
• Indonesian residential address
• Email address
• Mobile phone number
• Username and encrypted password

3.2 Identity Verification (KYC) Data

Before processing your first withdrawal, we collect:

• Color copy or photograph of a valid government-issued ID (Indonesian KTP, passport, or driver's license)
• Selfie photograph (where required for liveness verification)
• Proof of residential address (where requested)

3.3 Financial and Transaction Data

To facilitate deposits and withdrawals via Indonesian payment methods (BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, LinkAja, and others), we collect:

• Bank account number and account holder name
• E-wallet account identifiers
• Transaction amounts, timestamps, and reference numbers
• Deposit and withdrawal history

We do not store full credit or debit card numbers on our servers. Card payment data is handled directly by our PCI-DSS-compliant payment processor.

3.4 Betting and Gaming Activity Data

• Bet history (sport, event, stake, odds, outcome)
• Casino and slot game history (game title, session duration, bet amounts, outcomes)
• Togel (Indonesia's traditional numbers lottery) selection history
• Bonus and promotion usage records
• Account balance history

3.5 Technical and Device Data

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session timestamps (login time, logout time, session duration)
• Pages visited and features accessed within the platform
• Cookie identifiers and similar tracking data

3.6 Communications Data

• Records of live chat conversations with customer support
• Email correspondence sent to or received from [email protected]
• Feedback, complaints, and dispute records

4. How We Collect Data

f333 collects Personal Data through the following means:

• Directly from you: When you complete registration, submit KYC documents, make deposits or withdrawals, place bets, contact support, or participate in promotions.
• Automatically: Through cookies, server logs, and analytics tools that record your device and browsing behavior on the platform.
• From third-party payment providers: BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and other payment processors share transaction confirmation data with us to reconcile your account balance.
• From identity verification services: Third-party KYC providers may supply additional verification signals (such as database checks against national ID registries) to confirm the authenticity of your submitted documents.
• From fraud detection services: We may receive risk signals from fraud prevention partners that help us identify suspicious activity on your account.

5. Purposes of D ata Processing

f333 processes your Personal Data for the following specific purposes:

• Account Management: Creating and maintaining your f333 account, authenticating your identity at login, and managing your account settings and preferences.
• Age and Identity Verification: Confirming that you meet the mandatory 21+ age requirement and are a genuine resident of Indonesia, in compliance with our responsible gaming obligations.
• Payment Processing: Facilitating deposits and withdrawals via Indonesian banking channels and e-wallets, reconciling transaction records, and maintaining accurate account balances in Indonesian Rupiah (IDR).
• Anti-Money Laundering (AML) Compliance: Monitoring transaction patterns to detect and prevent the use of f333 for money laundering or other financial crimes, as required by internationally recognized AML standards.
• Fraud Prevention and Security: Identifying and preventing unauthorized account access, bonus abuse, multi-accounting, and other prohibited activities as defined in our Terms & Conditions.
• Customer Support: Responding to your queries, resolving disputes, processing complaints, and providing assistance via live chat or email.
• Platform Improvement: Analyzing aggregated, anonymized usage data to improve the performance, usability, and features of the f333 platform.
• Responsible Gaming: Monitoring your gaming patterns to identify signs of problem gambling and, where appropriate, contacting you with responsible gaming resources or applying account restrictions in accordance with our Responsible Gaming policy.
• Legal and Regulatory Compliance: Retaining records as required by applicable law, responding to lawful requests from regulatory or law enforcement authorities, and enforcing our legal agreements.
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates — but only where you have given explicit consent. You may opt out of marketing communications at any time.

6. Legal Basis for Processing

f333 processes your Personal Data on the following legal grounds:

• Contractual Necessity: Processing your registration data, KYC documents, and financial data is necessary to perform the contract between you and f333 (i.e., to operate your account and deliver our services).
• Legal Obligation: Retaining transaction records, conducting KYC verification, and implementing AML controls are required by applicable legal and regulatory frameworks.
• Legitimate Interests: Fraud prevention, platform security, and responsible gaming monitoring are conducted on the basis of f333's legitimate interest in maintaining a safe and fair platform.
• Consent: Marketing communications and non-essential cookies are processed only where you have provided clear, informed, and freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Sharing of Personal Data

7.1 When We Share Data

f333 does not sell your Personal Data. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for the relevant purpose:

• Payment Processors: We share your bank account or e-wallet details with Indonesian payment providers (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja, and others) solely to process your deposits and withdrawals.
• KYC and Identity Verification Providers: We engage third-party identity verification services to authenticate the documents you submit. These providers operate under strict data processing agreements and are prohibited from using your data for any other purpose.
• Game Studio Providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft may receive anonymized session data for the purpose of game performance monitoring. Personal identifiers are not shared with game studios.
• Fraud Prevention and Security Services: We may share limited technical data (IP address, device fingerprint) with fraud prevention partners to detect and prevent unauthorized access.
• Legal Authorities: We will disclose Personal Data to law enforcement, regulatory authorities, or courts when required by law or a valid legal order. We will notify you of such disclosures to the extent permitted by applicable law.
• Business Transfers: In the event of a merger, acquisition, or sale of f333's business assets, your Personal Data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

7.2 Data Processing Agreements

All third parties with whom f333 shares Personal Data are required to sign data processing agreements that bind them to confidentiality obligations, prohibit secondary use of your data, and require them to implement appropriate security measures. f333 remains responsible for ensuring that your data is handled lawfully by our processors.

8. Cookies and Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit f333. They allow the platform to recognize your browser, maintain your session, remember your preferences, and collect analytics data.

8.2 Types of Cookies We Use

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit. Without these, f333 cannot operate.
• Security Cookies: Used to detect fraud, bot activity, and unauthorized access attempts. These are necessary for platform integrity and cannot be disabled.
• Analytics Cookies: Used to understand how users navigate the platform, which features are most popular, and where technical issues occur. Data collected is aggregated and anonymized. You may opt out of analytics cookies.
• Preference Cookies: Used to remember your language and display preferences so you do not need to reset them on each visit. These are optional.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our campaigns. These are only activated where you have provided consent.

8.3 Managing Cookies

You can control cookie settings through your browser's privacy settings. Disabling essential cookies will prevent you from logging in and using the platform. Disabling non-essential cookies will not affect your ability to bet, deposit, or withdraw. Please note that clearing cookies may log you out of your account.

9. Data Retention

f333 retains your Personal Data for as long as your account is active and for a defined period after account closure, depending on the data category:

• Account and KYC Data: Retained for a minimum of 5 years after account closure, as required by AML and regulatory compliance standards.
• Transaction Records: Retained for a minimum of 5 years after the transaction date, in compliance with financial record-keeping requirements.
• Betting and Gaming History: Retained for 3 years after account closure for dispute resolution and audit purposes.
• Customer Support Records: Retained for 2 years after the support interaction is closed.
• Technical and Device Data: Retained for 12 months on a rolling basis for security and fraud analysis.
• Marketing Consent Records: Retained for 5 years after consent is recorded or withdrawn, to demonstrate compliance.

After the applicable retention period, data is securely deleted or anonymized so that it can no longer be linked to you as an individual.

10. Data Security Measures

f333 implements a comprehensive set of technical and organizational security measures to protect your Personal Data against unauthorized access, loss, alteration, or disclosure:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted in transit.
• Encrypted Database Storage: Sensitive fields (including passwords, ID document data, and bank account numbers) are encrypted at rest using AES-256 encryption.
• Access Controls: Access to Personal Data within f333 is restricted on a strict need-to-know basis. All staff who access user data undergo background screening and data protection training.
• Multi-Factor Authentication: Administrative access to our systems requires multi-factor authentication (MFA). We also offer MFA to users to secure their accounts.
• Regular Security Audits: We conduct periodic penetration tests and vulnerability assessments, performed by independent third-party security firms.
• Incident Response: f333 maintains a documented data breach response plan. In the event of a breach that poses a risk to your rights and freedoms, we will notify affected users within 72 hours of becoming aware of the incident.

While we implement industry-leading security measures, no system is entirely immune to risk. We encourage you to use a strong, unique password for your f333 account and to enable MFA for maximum protection.

11. Your Data Protection Rights

As an f333 user, you have the following rights in relation to your Personal Data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request." We will respond within 30 days.

• Right of Access: You may request a copy of all Personal Data we hold about you, along with information on how it is processed.
• Right to Correction: If any Personal Data we hold is inaccurate or incomplete, you have the right to request that we correct it.
• Right to Erasure ("Right to Be Forgotten"): You may request the deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restrict Processing: You may request that we limit the processing of your data in certain circumstances — for example, while a dispute about accuracy is being resolved.
• Right to Data Portability: You may request a copy of the Personal Data you provided to us in a structured, commonly used, machine-readable format (such as CSV or JSON).
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time. You may also object to processing conducted on the basis of legitimate interests, though we may be required to continue processing for legal reasons.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to Lodge a Complaint: If you believe f333 has mishandled your Personal Data, you have the right to file a formal complaint with us or with a relevant data protection authority.

12. Protection of Minors

f333 is strictly an adults-only platform. We do not knowingly collect Personal Data from individuals under the age of 21. Our registration process includes mandatory date-of-birth verification, and KYC procedures confirm age through government-issued ID.

If you are a parent or guardian and believe that a minor in your care has registered an account on f333, please contact us immediately at [email protected]. We will promptly investigate the matter, close the account, delete all associated data, and return any deposited funds.

We take underage access to gambling platforms extremely seriously and cooperate fully with parental control inquiries and law enforcement requests related to the protection of minors.

13. International Data Transfers

f333 operates primarily to serve Indonesian users, and the majority of your data is processed within secure data center infrastructure serving the Southeast Asian region. However, some of our third-party service providers — including KYC verification services, fraud prevention tools, and cloud infrastructure providers — may process data in other countries.

Where data is transferred internationally, f333 ensures that appropriate safeguards are in place to protect your data to the same standard described in this Privacy Policy. These safeguards may include contractual obligations imposed on the receiving party, standard data protection clauses, or equivalent data protection frameworks.

By using f333, you acknowledge and consent to the international transfer of your Personal Data as described in this section.

14. Changes to This Policy

f333 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. When we make material changes to this policy, we will notify you by email (to the address registered on your account) and/or by displaying a prominent notice on the platform prior to the change taking effect.

The "Last Updated" and "Effective Date" at the top of this document indicate the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of f333 after the effective date of any revision constitutes your acceptance of the updated policy.

15. Contact and Data Requests

For all privacy-related inquiries, data rights requests, or concerns about how f333 handles your Personal Data, please contact our data protection team:

• Email: [email protected] (use subject line: "Privacy / Data Rights Request")
• Live Chat: Available 24/7 on the f333 platform (log in to access)
• Response Time: Email responses within 4–12 hours for general queries; data rights requests addressed within 30 days
• Support Hours: 24/7 via live chat; email monitored continuously
• Timezone: Western Indonesia Time (WIB, UTC+7)

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Acknowledgment: By creating an account on f333 and using our services, you confirm that you have read, understood, and agree to this Privacy Policy. You further confirm that you are at least 21 years of age, are a resident of Indonesia, and consent to the collection and processing of your Personal Data as described herein. If you do not agree with this Privacy Policy, you must not use f333 services.